Your information privacy is our responsibility
This policy contains a full description of how your personal information is collected, used, and kept secure on the bno880 platform.
Introduction and Scope
bno880 ("we", "us", or "the platform") is an online betting and casino service provider operating for users in Bangladesh. This privacy policy ("policy") describes what information we collect, how we use it, and how we keep it secure when you visit our website bno880.cam, register, or use any of our services.
This policy applies together with our terms and conditions. By using our platform you agree to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform.
What information we collect
We collect information in two main ways: information you provide directly, and information collected automatically through your use of the platform.
Personal identity information
Information you provide at the time of registration:
- Full name and date of birth
- Email address
- Mobile number
- Address and national identity card details (for verification)
- Payment information (bKash, Nagad, Rocket, Upay, bank account)
Usage and activity information
Information collected automatically while you use the platform:
- Login time, date, and session information
- Betting history and gaming activity
- Deposit and withdrawal transaction history
- IP address and device information
- Browser type and operating system
Communication information
When you contact us:
- Records of live chat conversations
- Email messages and attachments
- Details of complaints and issues
- Support ticket information
Cookie and tracking information
We use cookies for:
- Essential cookies required for session management
- Functional cookies to remember your preferences
- Analytics cookies to improve the platform
- Security verification cookies
Purpose of data use
bno880 uses the information collected for the following legitimate purposes. We never sell or transfer your personal information to unauthorised third parties.
Account management
Your information is used to create, verify, and keep your account secure. This includes identity confirmation and age verification.
Transaction processing
Payment information is used to securely process deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, or bank transfer.
Customer service
Our 24/7 live chat and email support team uses your information to help resolve your questions, complaints, or issues.
Security and fraud prevention
Information is analysed to prevent unauthorised access to accounts, fraudulent activity, and money laundering.
Responsible gaming
Your gaming patterns are monitored to identify potentially problematic behaviour and to provide responsible gaming support.
Service improvement
Anonymous statistics are analysed to improve the platform's performance, usability, and gaming experience.
Sharing information with third parties
bno880 does not sell your personal information. However, in certain circumstances it may be necessary to share information with trusted partners:
Payment processors
Payment providers including bKash, Nagad, Rocket, and Upay receive the information needed to complete transactions. These third parties operate under their own privacy policies.
Identity verification services
Necessary information may be shared with authorised third-party verification service providers to verify the identity and age of new users.
Legal obligations
Information may be disclosed to fulfil court orders, lawful requests from government agencies, or requirements under applicable law. In such cases only the minimum necessary information is shared.
Technology and analytics partners
Anonymous or aggregated data is shared with technology providers to ensure platform performance and security. This information is not personally identifiable.
Data security measures
We take industry-standard technical and organisational measures to ensure the security of your information.
SSL Encryption
All data transmissions are protected by SSL/TLS encryption.
Data encryption
Stored sensitive information is protected with strong encryption algorithms.
Continuous monitoring
The system security team monitors for unusual activity 24/7.
Access controls
Under strict access control policies, only authorised staff can view your information.
Although we take the highest security measures, it is not possible to guarantee 100% security of information transmitted over the internet. However, we maintain every effort to protect your information and take immediate action in the event of a security breach.
Your rights and controls
As a bno880 user you have the following rights regarding your personal information:
Right to access information
You may request to know what information we hold about you. We will provide a complete report within a verifiable timeframe.
Right to correct information
If your account contains incorrect or outdated information, you may request a correction. Some information may require verification.
Right to delete information
In certain circumstances you may request that your personal information be deleted. However, information required to meet legal obligations may be retained.
Right to restrict processing
You may request that the use of your information be limited or stopped for specific purposes, particularly in relation to marketing communications.
Right to data portability
You may request a copy of your personal information in a machine-readable format.
Right to object
You may object to the processing of your information for specific purposes, such as direct marketing.
Data retention period
bno880 retains your information in accordance with the following policy:
Information for active accounts
All relevant information is retained and used to provide services for as long as your account remains active.
Information for closed accounts
After an account is closed, certain information may be retained for a reasonable period for legal, regulatory, or dispute resolution purposes.
Transaction and financial records
Records of financial transactions are retained in accordance with applicable law and regulatory requirements. These records form part of our legal obligations.
Cookies and technical logs
Cookies and session logs are generally retained for a limited period and deleted once they are no longer needed.
Cookie use policy
Cookies are small text files stored in your browser. bno880 uses cookies for the following reasons:
- Essential cookies: These are indispensable for the platform's basic functionality — maintaining login sessions, storing security tokens, and remembering language preferences.
- Functional cookies: Improve your experience by remembering your personal preferences and settings.
- Analytics cookies: Collect anonymous statistics to understand how users use the platform.
- Security cookies: Help prevent fraudulent activity and unauthorised access.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.
Protection of minors
bno880 is intended exclusively for people aged 21 or older. We do not knowingly collect personal information from any person under the age of 21.
An age verification process is applied at registration. If we become aware that a minor has used our platform, we will immediately close that account and delete the information collected.
Policy changes and updates
bno880 may update this privacy policy from time to time. The policy may be revised as a result of changes to the service, the introduction of new technology, or changes in legal requirements.
For significant changes we will notify you via a notice on the platform or through your registered email. Continued use of the platform after changes have been made will be taken as your agreement to the updated policy.
We always display the date of the most recent update at the top of this page so you can easily stay aware of any changes.
Contact for privacy matters
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. Our support team is always ready to assist you in Bengali.
Related Pages: